This Store Terms & Conditions applies to JRRobbins.com and the JR-branded website, community, media, messaging, games, store and related services. References to “JR”, “we”, “us” and “our” mean the operator of JRRobbins.com. These terms are intended to operate to the fullest extent permitted by applicable law and do not remove rights that cannot lawfully be excluded.

1. Seller and scope

The operator details displayed in the legal centre identify the seller for products sold directly by JR. These Store Terms apply to orders placed through the JR shop together with any product-specific information shown before checkout.

2. Product information

JR will take reasonable care to describe products accurately. Images are illustrative and colours or packaging can vary. Dimensions, compatibility, availability and other material characteristics stated on the product page form part of the pre-contract information where applicable.

3. Prices and taxes

Prices are shown in the currency indicated at checkout and will state whether applicable taxes and delivery charges are included or added. JR may correct obvious pricing or description errors before accepting an order. If JR has already accepted an order affected by a material error, JR will contact you and, where lawful, offer the choice to proceed at the correct price or cancel for a refund.

4. Order process and contract formation

Submitting an order is an offer to buy. An automated acknowledgement confirms receipt but does not necessarily mean the order has been accepted. The sales contract is formed when JR sends an order-acceptance or dispatch confirmation, unless the checkout expressly states another point of acceptance.

5. Payment and fraud checks

Payment must be authorised using an accepted payment method. JR may delay or cancel fulfilment where payment is declined, identity or fraud checks fail, the product is unavailable, the order appears abusive, or JR cannot lawfully complete the transaction.

6. Availability

Products are subject to availability. JR may cancel an order and refund amounts paid if stock is unavailable or fulfilment becomes impossible. JR will not substitute a materially different product without your agreement.

7. Delivery, title and risk

Delivery terms are set out in the Shipping & Delivery Policy. For consumer purchases, risk passes as required by applicable consumer law. Ownership may remain with JR until cleared payment is received where the law permits.

8. Cancellation and returns

Consumers may have statutory cancellation, return, repair, replacement, price-reduction or refund rights. Those rights are explained in the Returns & Refunds Policy and are not reduced by these Store Terms.

9. Resale and misuse

JR may impose reasonable quantity limits and may refuse orders linked to fraud, abusive resale, automated purchasing, payment misuse, sanctions restrictions or attempts to circumvent purchase limits.

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