This Reporting, Complaints & Appeals Policy applies to JRRobbins.com and the JR-branded website, community, media, messaging, games, store and related services. References to “JR”, “we”, “us” and “our” mean the operator of JRRobbins.com. These terms are intended to operate to the fullest extent permitted by applicable law and do not remove rights that cannot lawfully be excluded.

Reports

Members may report content, profiles, messages, fraud, harassment, intellectual-property concerns, safety issues and technical abuse through available reporting or support routes. Reports should be made honestly and include enough information to identify the issue.

Investigation

JR may review account history, relevant content, logs, reports and other proportionate evidence. JR may contact involved users, but is not required to disclose confidential security information, reporter identity, private data or material that could prejudice an investigation.

Appeals

Where an appeal route is offered, the appellant should explain why the decision was incorrect and provide relevant context. JR may uphold, vary or reverse the original decision.

Abuse of reporting

Knowingly false, retaliatory, repetitive or automated bad-faith reports may result in restrictions.

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